Privacy Policy

Who operates Foursun Rewards

Foursun Rewards is operated by Foursun Cable India, Delhi - 110095. This policy explains the information used to register members, verify eligible coupon scans, maintain points and arrange rewards.

Account and registration information

We use your mobile number for one-time-password (OTP) sign-in. Registration asks for your name, member type (Electrician, Counter Boy or Retailer), date of birth, an active Retailer Code, and Aadhaar number or GSTIN for eligibility checks. It also asks for your address, area, city, district, state and pincode. Earlier accounts may have an email address; email is not required for new mobile registration.

A Retailer Code connects eligible members to a retailer network. For a Retailer to claim a code, the verified mobile number must match the number to which Foursun issued it.

OTP delivery and service providers

Supabase Auth creates and verifies the sign-in OTP. Foursun uses a server-side Send SMS Hook to pass the mobile number and OTP to Shaashvat Solutions for SMS delivery. Foursun also uses Supabase for authentication, application data and storage. Authorised Foursun staff use the Admin service to run the programme.

Any other fulfilment provider access, SMS provider terms and international processing details require Foursun's confirmation before the Play declaration is finalised.

Scans, location and device checks

The camera reads the QR code on a Foursun coupon. This coupon code is separate from the Retailer Code used at registration. A scan sends the coupon claim, a device identifier, foreground location coordinates and location accuracy to Foursun's backend to check eligibility, prevent repeat use and investigate suspicious activity. The app does not request background location for scanning. Scans can fail when required permissions, location accuracy or connectivity are unavailable.

Points, rewards and delivery

We keep Retailer Code relationships, scan outcomes, points credits, deductions and expiries, reward requests and status history. When you request a gift, we save the delivery address and gift details as they were at that time so Foursun can process and review the request. Member-visible status and Foursun's note can be viewed in the app. Support and administrative records may be kept to resolve disputes and operate the programme.

Retention, correction and deletion

Registered details are currently read-only in the app. Contact Foursun to request a correction or account deletion. Foursun will verify the request, review which account and delivery details can be deleted, and explain any scan, points, redemption or audit records that must be retained for a legitimate reason. There is no instant automated deletion in the app.

Specific retention periods and the grounds for retaining each record category are awaiting Foursun Cable India's approval. See the account-deletion page for the request method.

Account deletion review

Signed-in members can submit an account deletion request from Account > Delete Account and see whether it is received or under review. People without app access can contact Foursun through the public account-deletion page. A request does not immediately delete an account.

If deletion is eventually completed, remaining points are forfeited and loyalty history cannot be restored. Pending redemptions must be reviewed first. Foursun must approve which account and identity data to remove or anonymise and which scan, points, redemption or audit records need justified retention before final processing is enabled.

Contact and updates

For questions about your data, email officialfoursun@gmail.com or call +91 8800266194. Foursun may update this policy when its programme or data handling changes. The current text will be available here and in the app.