Account deletion

Submit a request

In the app, open Account, choose Delete Account, read the consequences and confirm Request Account Deletion. The app shows when your request is received or under review.

If you no longer have app access, email officialfoursun@gmail.com with the subject “Foursun Rewards account deletion request”, or call +91 8800266194. Tell support the mobile number registered to your account and how to contact you. You can write from any email address.

Do not email Aadhaar documents, passwords or OTPs. Foursun will not ask you to share an OTP by email or telephone.

Identity verification

Before taking action, support will check the request against the registered mobile number and contact that number to verify that the account holder made the request. Any additional identity check must use a company-approved secure process. Do not send identity documents to the support mailbox.

What happens to your account

A request does not immediately delete your account. Foursun reviews pending gift redemptions before any final processing. If deletion is eventually completed, it is permanent, remaining reward points are forfeited, and loyalty history cannot be restored.

Foursun will review profile and identity details, delivery addresses, device and location data, scan records, points and gift requests. Some information may be removed or anonymised; some programme, dispute, security or legally necessary records may need to be retained. Foursun must approve the exact categories, reasons and retention periods before final deletion processing is enabled. Support will explain the outcome after processing.

Requests are handled manually. There is no automatic or instant in-app deletion.

Questions

Foursun Cable India, Delhi - 110095. Email officialfoursun@gmail.com or call +91 8800266194. See the Privacy Policy for more about account information.